Virtual Communication PK - Head Office
Virtual Communication PK - Head Office
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Inbound calls

Inbound calls, emails, and chats are routed to a qualified inbound call representative who is available. Every inbound customer service center's main purpose is to increase sales, but customer pleasure is also essential.

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BPO Experts

BPO professionals can give competent BPO Call center service and the best customer service agents to assist with a variety of duties such as customer experience, issue resolution, and business development.

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Telemarketing

Telemarketing is growing more challenging with the progression of time, telemarketers need to follow these best practices to develop efficiently.

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Soft Skills Development:

Agents often forget the fact that their way of communicating has a big influence on how your customers react to your offer as they are concerned with increasing sales and meeting the targets. You should keep an eye on what they say to clients and how they say it.

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Feedback Collection:

To live and thrive in the world's marketplace, you must listen to your customers. Every customer support center must have a team to address the issues so that they shouldn't occur again. Customers can provide feedback by SMS, emails, or phone calls.

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Professional staff

Our ideal staff has great verbal, technical, and call communication skills. Employees who perform their jobs well are familiar with their duties thoroughly

Multilingual support

Businesses must take into account serving a global network of customers and partners.Communication with partners, vendors

Client satisfaction

Businesses that are expanding are more likely to prioritize user experience than those whose sales are constant or dropping.

About Us

The Services we provide to our clients

Communication
90%
Chat Support
87%
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Trusted Clients

We are always hiring

We create opportunity, security, and wealth for another generation to create a more progressive future
by offering resources and opportunities that are fulfilling and empower our people.

Why Choose Us

As part of our commitment to keeping things convenient for our clients, we are regarded as one of the top quality and customer companies in the industry.

As you join our team, which is brilliant and passionate, you’ll feel like a member of the family.

We care and help. We provide excellent client care and management.

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We will answer your queries and questions

Our help and support services are available for you at any hour of the day to answer your questions and queries regarding occurring issues.

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Outsourcing issues

Outsourcing has popular appeared as a leading opportunity among businesses. We are available to chat and discuss solutions for any emerging issues in between so you can work without any troubles in the procedure.

Our Services

Services we provide:

We provide human resources in Pakistan with hassle-free resource management in the areas of Business Development, Telemarketing, SEO, outsourcing, Web Development, and IT-Enabled Services majorly to e-commerce businesses and Web-based Live Chat Services. 

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Call Center

Call Center

We have efficient customer care agents to help with several tasks, including resolving issues, problem management, and business development.

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Software development

Software development

It is a method to develop a computer platform that offers capabilities to fulfill clients' personal or business goals utilizing one or more specified programming

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SEO

SEO

Since search engine optimization or SEO is the most common way for people to find and access online material, having a solid SEO strategy is important

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Customer Support

Customer Support

The customer support center consists of a dedicated team engaged in resolving issues making sure they don't happen again.

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Virtual Assistance

Virtual Assistance

Our Virtual assistants are always available to work and provide administrative support to our clients 24/7 via SMS, Call, and email.

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Live Chat Support

Live Chat Support

Consumers have appreciated live chat as a quick and convenient way to communicate. They immediately chat with our clients in real-time.

Clients Feedback

Our Clients Reviews

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    Devin Mueller
    Devin Mueller

    Entrepreneur

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      Dave Beech
      Dave Beech

      Manager

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        Xavier Mcfarla
        Xavier Mcfarla

        CEO Brand

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          Ailish Whittle
          Ailish Whittle

          Entrepreneur

          Needs Experience Call Center Services?

          We have experienced and energetic staff to work with you. We are capable to work efficiently and we are willing to work for businesses that are already offering Ecommerce based Services to their client’s Websites in the USA, Canada, UK, and Australia in order to provide them with the human resource in Pakistan that can help them achieve their goals. We are focusing on USA, CANADA, UK, and Australian Clients.

          How We Work

          We communicate to get your business to the next level

          We are here to communicate with you. The foundation of management is communication. Without
          good communication, the fundamental management tasks of planning, organizing, staffing, directing,
          and controlling cannot be successfully completed. We are here to communicate with you

          We Are Leading in Call Center Service

          Solutions For Small & Large Business

          Guidence From Our Expert Staff

          Learn From Customer Feedback

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          Years of Experience

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          Calls Per Day

          If You Need Help, Get A Consultation