- [email protected]
- Plot 14, DHA Phase 8 - Ex Park View Block D Park View CHS, Lahore, Punjab
Virtual Communication PK - Head Office
Slide 1
Inbound calls
Inbound calls, emails, and chats are routed to a qualified inbound call representative who is available. Every inbound customer service center's main purpose is to increase sales, but customer pleasure is also essential.
Slide 2
BPO Experts
BPO professionals can give competent BPO Call center service and the best customer service agents to assist with a variety of duties such as customer experience, issue resolution, and business development.
Slide 3
Telemarketing
Telemarketing is growing more challenging with the progression of time, telemarketers need to follow these best practices to develop efficiently.
Slide 3
Soft Skills Development:
Agents often forget the fact that their way of communicating has a big influence on how your customers react to your offer as they are concerned with increasing sales and meeting the targets. You should keep an eye on what they say to clients and how they say it.
Slide 3
Feedback Collection:
To live and thrive in the world's marketplace, you must listen to your customers. Every customer support center must have a team to address the issues so that they shouldn't occur again. Customers can provide feedback by SMS, emails, or phone calls.
Professional staff
Our ideal staff has great verbal, technical, and call communication skills. Employees who perform their jobs well are familiar with their duties thoroughly
Multilingual support
Businesses must take into account serving a global network of customers and partners.Communication with partners, vendors
Client satisfaction
Businesses that are expanding are more likely to prioritize user experience than those whose sales are constant or dropping.
About Us
The Services we provide to our clients
- Fully managed 24/7 Live Chat Support agents
- SEO (Search Engine optimization)
- Data Entry
- Fully managed 24/7Call Center Services
- Well-Managed Virtual support Assistants
- Web Development
Communication
90%
Chat Support
87%
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Trusted Clients
We are always hiring
We create opportunity, security, and wealth for another generation to create a more progressive future
by offering resources and opportunities that are fulfilling and empower our people.
Why Choose Us
As part of our commitment to keeping things convenient for our clients, we are regarded as one of the top quality and customer companies in the industry.
As you join our team, which is brilliant and passionate, you’ll feel like a member of the family.
We care and help. We provide excellent client care and management.
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We will answer your queries and questions
Our help and support services are available for you at any hour of the day to answer your questions and queries regarding occurring issues.
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Outsourcing issues
Outsourcing has popular appeared as a leading opportunity among businesses. We are available to chat and discuss solutions for any emerging issues in between so you can work without any troubles in the procedure.
Our Services
Services we provide:
We provide human resources in Pakistan with hassle-free resource management in the areas of Business Development, Telemarketing, SEO, outsourcing, Web Development, and IT-Enabled Services majorly to e-commerce businesses and Web-based Live Chat Services.
Call Center
We have efficient customer care agents to help with several tasks, including resolving issues, problem management, and business development.
Software development
It is a method to develop a computer platform that offers capabilities to fulfill clients' personal or business goals utilizing one or more specified programming
SEO
Since search engine optimization or SEO is the most common way for people to find and access online material, having a solid SEO strategy is important
Customer Support
The customer support center consists of a dedicated team engaged in resolving issues making sure they don't happen again.
Virtual Assistance
Our Virtual assistants are always available to work and provide administrative support to our clients 24/7 via SMS, Call, and email.
Live Chat Support
Consumers have appreciated live chat as a quick and convenient way to communicate. They immediately chat with our clients in real-time.
Clients Feedback
Our Clients Reviews
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Devin Mueller
Entrepreneur
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Dave Beech
Manager
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Xavier Mcfarla
CEO Brand
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Ailish Whittle
Entrepreneur
Needs Experience Call Center Services?
We have experienced and energetic staff to work with you. We are capable to work efficiently and we are willing to work for businesses that are already offering Ecommerce based Services to their client’s Websites in the USA, Canada, UK, and Australia in order to provide them with the human resource in Pakistan that can help them achieve their goals. We are focusing on USA, CANADA, UK, and Australian Clients.
How We Work
We communicate to get your business to the next level
We are here to communicate with you. The foundation of management is communication. Without
good communication, the fundamental management tasks of planning, organizing, staffing, directing,
and controlling cannot be successfully completed. We are here to communicate with you
We Are Leading in Call Center Service
Solutions For Small & Large Business
Guidence From Our Expert Staff
Learn From Customer Feedback
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Years of Experience
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